Privacy Policy

As of: 20.07.2026

koeniq GmbH

1. Privacy at a Glance

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information with which you can be personally identified. Data processing on this website is performed by the website operator. Your data is collected through your communications (e.g., booking or inquiry forms) or automatically when you visit the website (technical data such as browser, operating system, access time). Data is collected for error-free provision of the website and for processing of contracts or requests. We do not use analytics or marketing tracking on this website. You have the right to obtain information, rectification, erasure, restriction of processing, and revocation of consent. In addition, you have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

This website is hosted externally. Your personal data is stored on the servers of Cloudflare (Rosental 7, 80331 Munich). This includes: IP addresses, contact inquiries, meta and communication data, contract data, contact details, names and website access data. External hosting is used to fulfill contracts (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer (Art. 6 para. 1 lit. f GDPR). We have concluded a Data Processing Agreement (DPA) with the hosting provider, which ensures that personal data is processed only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws. Responsible Party: koeniq GmbH, Email: info@koeniq.ai Storage Duration: Your data remains with us until the purpose for data processing ceases. In the event of deletion requests or revocation, data will be deleted unless other legally permissible reasons exist. Legal Basis: Art. 6 para. 1 lit. a (consent), lit. b (contract), lit. c (legal obligation), lit. f (legitimate interest) GDPR, as well as Section 25 TDDDG (storage on terminal equipment).

4. Data Collection on This Website

Cookies: This website does not use cookies for analytics, tracking, or marketing purposes and does not set any cookies requiring consent. Our hosting provider Cloudflare may set technically necessary cookies (e.g., to protect the site against automated access). The legal basis for this is Section 25 para. 2 TDDDG and Art. 6 para. 1 lit. f GDPR. Request by Email or Phone: If you contact us, your inquiry and personal data will be stored and processed for the purpose of handling your request.

5. Appointment Booking

You can book appointments with us via our website. The booking widget (CalendiQ) is our own service, operated by koeniq GmbH on our own subdomain (calendiq.koeniq.ai); no data is transferred to third-party scheduling providers. We process the data you provide (e.g., name, email address, preferred date, subject of the meeting) to arrange and conduct the appointment. The legal basis is Art. 6 para. 1 lit. b GDPR (initiation or performance of a contract) and Art. 6 para. 1 lit. f GDPR.

6. Trial Access Requests for Software Products (udX Chat)

For our software products (e.g., udX Chat at udxchat.koeniq.ai) you can express interest in trial access via a request form. We process the data provided in the form (e.g., name, email address, company, message) to handle your request and, where applicable, to set up trial access. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual measures taken at your request). If access is set up, we record the time and version of the Terms of Service and terms of use you accepted (Art. 6 para. 1 lit. f GDPR, documentation interest). Requests that do not result in access are deleted once their processing is complete.

7. Fonts

This website uses the 'Inter' and 'Space Grotesk' fonts for consistent typography. These fonts are hosted locally on our own infrastructure and loaded from our servers. No connection to external font providers (such as Google Fonts) is established, and no data is transmitted to third parties for this purpose.

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